Terms & Conditions

We know that your time is the most valuable thing you have, which is why our Terms & Conditions are simple and quick to read:

Payment Options

  • Credit or Debit Card: We use a 100% secure payment system with SSL encryption to protect your information at all times. Your card details are used only to process your order.

  • PayPal: Pay securely with PayPal’s encryption

Personal Data

You don’t need to create an account to shop at Mediterranean Ousia. We ask only for the information necessary to complete your order. We never share your personal information with anyone.

Shipping Options

For a limited time, we’re offering free shipping on all our orders, no extra fees or hidden charges. 

100% Satisfaction Guarantee

If for any reason you are not completely satisfied, you have 30 days to return your jewelry for a full refund or replacement. Simply reach out to us, and we will assist you.

Lost or Stolen Packages

We provide tracking information for all shipments. If your tracking shows “Delivered” but you haven’t received your package, please check with neighbors or building management. We will do our best to assist you, but we are not responsible for lost or stolen packages once marked as delivered. If you are still unable to locate it, please contact the carrier to file a claim.

Have Questions or Comments?

Loving your new piece of jewelry?

Have questions or feedback? 

We love hearing from you!

Contact us at: team@mediterranenanousia.com and we’ll be happy to help